A specialist civil engineering and groundwork company commissioned Blackbox Solutions to overhaul the company’s printing infrastructure. With sites across London and the south east, our client had a disjointed approach to document production, leading to inefficiencies and unnecessarily high print costs. Blackbox was tasked with reducing the company’s print expenditure and streamlining its document production to deliver substantial cost savings.
Blackbox Solutions conducted a thorough initial print audit to determine print use patterns and expenditure. By liaising closely with the client, Blackbox was able to identify inefficient areas in the company’s print
A total of 25 state-of-the-art Samsung devices were installed across the client’s offices, comprising a mix of multi-functional devices for general printing, scanning, copying and faxing, as well as specialist machines in each branch to produce delivery paperwork and business documents.
Blackbox Solutions supplied Samsung C9301, X7600GX and C1860 multi-functional devices, which offer high performance colour and grey scale printing, scanning and copying, flexible finishing options, and feature Samsung’s SMART tablet interface for Android-based printing. Fast and efficient wireless and mobile printing facilities provide improved performance and a joined up approach to document production.
The new Samsung printers have delivered a 40 per cent saving, including efficiencies in material and energy use, and by substantially reducing the cost of the lease itself.
Over the course of the five year contract Blackbox will continue to work closely with our client to provide ongoing maintenance and engineering support. The partnership has enabled our client to streamline its print operations and take a strategic approach to planning its print requirements across the business.
Working with Blackbox Solutions has helped to streamline our print operations and give us a single point of contact throughout the business for all print related activities, along with access to the latest technology available. Most importantly, however, is the unrivalled level of service we are offered.
The team at Blackbox completely understands our requirements and are treated as part of the team. We couldn’t be more pleased with our partnership with Blackbox and look forward to a continued and long standing relationship with them.
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