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Case Study:

Industry: Electronic audio equipment


Our client, a renowned British manufacturer of audio products, was seeking to improve its approach to document production, and asked Blackbox Solutions to provide multifunctional devices which would be suitable for regular office uses, including printing, copying, scanning and faxing.


The company was looking to reduce the cost of its document solutions, as well as benefit from comprehensive ongoing servicing and support.

Blackbox Solutions conducted a comprehensive print audit to identify the strengths and weaknesses of the current system and highlight areas for improvement and change. The Blackbox team suggested the installation of two Samsung SL-X4220RX MultiXpress A3 devices, which feature Samsung’s SMART UX centre, powered by AndroidTM. SMART’s innovative touch screen interface provides exceptional usability, enabling touch-to-print, while wireless and mobile printing are also optimised.

Equipped with a 1 GHz dual-core processor, the MultiXpress X4220RX devices offer fast print speeds of up to 22 pages per minute, helping to boost productivity, while offering high quality output and professional print results.

With ultra-high-yield toner cartridges, the new devices have lowered print costs and reduced waste.


The new devices have significantly reduced print costs, and provided the company with the latest in high-tech printing, copying and scanning services at an affordable price. Over the course of the three year contract, the Blackbox Solutions team will continue to work closely to provide responsive servicing, ongoing maintenance and technical support.


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IT Manager

leading audio equipment manufacturer

Our experience with Blackbox Solutions has been excellent. We’ve always enjoyed fantastic customer service and support, and whenever we’ve had any issues they have solved them right away. The products and services that Blackbox provides are also very affordable.

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